Customer support in Costa Rica
Hire bilingual customer support in Costa Rica
Staff a bilingual support queue in Costa Rica on your hours, employed compliantly, with cost per seat known before you commit.
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- Statutory employer burden
- 40–52%
- Time to start
- 5–10 business days for an identified candidate
- Payroll currency
- CRC
Costa Rica at a glance
What does a bilingual support agent cost in Costa Rica?
Bilingual support agents in Costa Rica earn $1,200 to $2,400 gross per month. Add 40–52% in statutory employer burden and a 15% service fee for a landed cost of $1,932 to $4,195 per seat per month. Last verified 2026-08-21.
- Coverage status
- SILA launch-ready
- Service fee assumption
- 15% blended, on salary plus burden
- Data last verified
- 2026-08-21
Support cost per seat in Costa Rica
Gross monthly salary, USD equivalent, before employer burden. Landed cost adds statutory employer burden and a blended service fee. Verified 2026-08-21.
| Role | Gross monthly salary | Monthly landed cost |
|---|---|---|
| Bilingual customer support | $1,200 to $2,400 | $1,932 to $4,195 |
Staffing a support team in Costa Rica
- Junior $1,200 to $1,416, mid $1,464 to $1,704, senior $2,064 to $2,304 gross per month.
- Language supply. Consistently strong bilingual professional supply.
- Coverage hours. CST, full overlap with US Central.
- Hire a queue, not a headcount. Cohort hiring, shared ramp and cover for attrition.
- Employ directly, through an employer of record, or as a managed pod with SILA accountable for service levels.
Turn this into a costed plan for Costa Rica.
Your market, model, landed cost and launch path, built from the same figures on this page.
Customer support in Costa Rica, answered
Sources and last verification
Last verified 2026-08-21. Every launch-ready statutory assumption resolves to the institution that administers the contribution or the labour code that creates the entitlement. Venezuela, Cuba and Haiti remain SILA feasibility-review markets: their employer cost is confirmed during the feasibility review, not published as a standard payroll benchmark.
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Caja Costarricense de Seguro Social (CCSS)Employer social insurance contributions.
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Instituto Nacional de Seguros (INS)Mandatory occupational risk policy.
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Código de TrabajoAguinaldo, cesantía and vacation entitlements.
Machine-readable registry: latam-workforce-source-registry-2026.json
Request a written quote for Costa Rica
Tell us the role and the headcount. You get a costed answer in writing, covering the employment model, the landed cost and what happens after the start date.
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