SILA is the Latin America workforce practice of Gracemark, a national and global workforce solutions group with 15+ years supporting enterprise and MSP workforce programs. Gracemark supplies the infrastructure, compliance function and enterprise credentials; SILA is the operating partner for buyers who need work delivered across 20+ active Latin American markets.

What can SILA actually do for us?

Recruit, employ, pay, manage and scale. That covers recruiting and executive search, flexible staffing and staff augmentation, EOR, AOR and payroll, managed teams, SOW and project delivery, enterprise and MSP program extension, and market entry with local representation. One agreement covers whichever combination you use.

Are you a staffing agency or an employer of record?

Both, deliberately, and more. An EOR employs a person you already found; a staffing agency finds a person it cannot legally employ. Most LATAM hiring stalls in that handoff, so we do the sourcing and hold the employment, payroll and ongoing management under one accountable relationship.

Can we start with a single person or a payroll-only need?

Yes. Start with one worker, one role, one project or one market. Single-worker engagements are quoted in writing, and the same relationship scales to complete workforce programs without changing providers.

How does the relationship scale across countries?

Add markets and engagement models on the same agreement. Mexico, Colombia, Brazil, Argentina, Costa Rica, Chile, Peru, Uruguay, Ecuador, Guatemala, the Dominican Republic and Panama each have published country guides with statutory burden ranges and onboarding timelines, and we cover 20+ markets across Latin America and the Caribbean.

The LATAM Workforce Operating Partner

One accountable team for your entire Latin America workforce.

SILA is the Latin America workforce practice of Gracemark. We recruit, employ, pay, manage and scale talent across the region through one accountable operating relationship, from one critical hire to complete workforce programs, managed teams, projects and market-entry operations.

Start with one worker, one role, one project or one market. Scale across countries, engagement models and workforce functions without rebuilding your provider stack.

20+ markets

covered across Latin America and the Caribbean under one SILA relationship

5–10 days

typical onboarding once a candidate is selected

2–4 weeks

typical shortlist-to-offer for a screened bilingual role

1

contract covering recruiting, employment, payroll and delivery

The operating company behind SILA

Built on Gracemark's workforce operating record

SILA is the Latin America workforce practice of Gracemark Solutions, operated by Grace Hospitality LLC dba Gracemark Solutions. Gracemark brings 15+ years of workforce experience across 200+ clients and workforce programs, including enterprise and MSP environments. Gracemark is NMSDC-certified. SILA turns that operating record into one regional layer for recruiting, employment, payroll, managed delivery and market entry across Latin America.

corpmark@gracemarksolutions.com · +1 (832) 900-8855

The orchestration model

We recruit them, we employ them, we pay them. You sign one contract.

The question that decides the deal is who signs the employment contract. We name the legal employer for every market in your agreement before you sign, so compliance changes and payroll issues get resolved by the team you already know. You hold one contract with SILA, and we stay accountable for every country in it.

20+ markets

one operator from Mexico to Argentina and across the Caribbean, under a single SILA relationship

Your coverage and legal employer are confirmed country by country in your agreement

1 contract

covers sourcing, employment, payroll and delivery, whoever executes locally

Single MSA, single accountable counterparty

5 to 10 days

typical onboarding once a candidate is identified, market depending

Onboarding windows stated per country

01
Source
In-market recruiters shortlist bilingual, screened candidates in 2–4 weeks. Not a résumé marketplace, a search function that owns the outcome.
02
Employ
You are told exactly which legal entity signs the employment contract, country by country, before signature. The legal employer is named in your agreement before signature, never an unnamed subcontractor you discover later.
03
Pay & comply
Local payroll, statutory contributions, aguinaldo and 13th-month, severance and vacation reserves carried on our balance sheet, not yours.
04
Retain
Benefits, performance support and replacement cover. Attrition is our problem to solve because we employ the person.
05
Scale on your terms
Add countries without adding vendors. Stay on our structure at 5 people or 500 and that is a legitimate choice, not a failure to graduate. If you would rather own the infrastructure, we model the economics with you and build it: entity, payroll, benefits, then transfer the team. No conversion penalties, no threshold that forces your hand.

Map this to my roles Compare us against platforms, marketplaces and agencies

How we operate: recruit, employ, pay, manage, deliver, scale

Recruit

Sourcing, screening and calibration across 20+ Latin American markets, from one bilingual specialist to a complete function, with salary benchmarks published before you talk to anyone.

Employ

Compliant local employment or contractor engagement for the people you hire and the people you already selected, with the employment terms named in your agreement.

Pay

Payroll, statutory contributions, mandatory benefits and severance reserves handled every cycle, in local currency, on one invoice to you.

Manage

Onboarding, equipment, HR support, performance and retention run by a named operating team, so the role keeps working after the start date.

Deliver

Managed teams, SOW and project delivery when you need an outcome rather than seats, including white-label delivery behind a partner's brand.

Scale

Add countries, engagement models and workforce functions on the same relationship, up to full market entry and transfer of the operation to you when that is the better economics.

Any LATAM workforce outcome. Any market. One accountable operating partner.

One person or one hundred. A role you need filled, a worker you already picked, a payroll you need run, a team you need managed, a project you need delivered, or a market you need to enter and operate. Every one of those is in scope, on the same relationship, with one team accountable for the result.

Compare every provider category See which model fits

Frequently asked questions

Get a hiring plan for your roles

Tell us the roles, the countries and the timeline. You get landed cost per seat, statutory burden, onboarding dates and the clear recommendation on model, including when SILA builds, operates and transfers a local entity on your behalf.