EOR, payroll and staffing in Puerto Rico
Hire, Employ and Pay Teams in Puerto Rico
Puerto Rico is the only market in Latin America where you hire bilingual Spanish and English talent inside the US legal and banking system. Federal employment law, US dollars, US-domiciled banking and Spanish-first culture make it the lowest-friction entry point for regulated industries, healthcare, financial services and government-adjacent work. Employer cost sits above mainland LATAM but below most US mainland states, and local statutes add obligations that mainland payroll teams routinely miss.
No fee until someone starts.
- Employer burden
- 18 to 28 percent of gross salary in statutory employer cost
- Statutory employer cost on top of gross salary. It is already inside every landed price SILA quotes you.
- Onboarding time
- 5 to 10 business days for an identified candidate
- From your selection to a compliantly employed person working in Puerto Rico, on SILA's paperwork.
- Currency
- USD
- Payroll runs in local currency. Your invoice is USD-equivalent at the rate on the verification date, so SILA absorbs the local payroll mechanics.
- Timezone
- AST (UTC-4), no daylight saving, aligned with US Eastern
- Your team works your business day, in your meetings, not on an overnight handoff.
Start here
Tell SILA what has to happen in Puerto Rico.
Pick the outcome you need. SILA returns the recommended market, workforce model and landed cost, then you choose whether we execute it in Puerto Rico.
Select your route
Your route
Hire LATAM talent
See one representative hiring case, then tell us the role and engagement you need. We compare the right markets, salary band, monthly or hourly economics and shortlist route.
Representative case · 15% below the same US hire
Mid-level software engineer in Puerto Rico
Fully landed monthly
$12,434/ month, all in
Salary, employer burden and the SILA fee inside one number. Most published competitor rates are salary only.
Hourly engagement
$72 / hourfully loaded
Same seat on an hourly basis, with the same compliance and delivery coverage.
US hire
$14,667 / month
A mid-level software engineering hire on your US payroll costs $14,667 a month fully loaded, salary plus payroll taxes, benefits and insurance.
LATAM landed
$12,434 / month
Puerto Rico, employment, contractor / IC or managed delivery. SILA stays accountable for the operating route, local compliance and delivery under one relationship.
Your gap
$2,233 / month · 15%
That is $2,233 a month and $26,792 a year on one seat, 15% below the US equivalent, with SILA as the accountable employer of record where the model requires one.
Next step
You get a shortlist and salary band
A SILA specialist confirms the band, structure and price in writing.
Your route
Employ and pay selected talent
Confirm the compliant local employment, EOR, AOR or contractor engagement route and receive a written quote.
Representative case · 39% below the same US hire
Bilingual support specialist in Puerto Rico
Fully landed monthly
$2,988/ month, all in
Salary, employer burden and the SILA fee inside one number. Most published competitor rates are salary only.
Hourly engagement
$17 / hourfully loaded
Same seat on an hourly basis, with the same compliance and delivery coverage.
US hire
$4,908 / month
A mid-level bilingual customer support hire on your US payroll costs $4,908 a month fully loaded, salary plus payroll taxes, benefits and insurance.
LATAM landed
$2,988 / month
Puerto Rico, eOR, AOR or contractor engagement. SILA stays accountable for the operating route, local compliance and delivery under one relationship.
Your gap
$1,920 / month · 39%
That is $1,920 a month and $23,044 a year on one seat, 39% below the US equivalent, with SILA as the accountable employer of record where the model requires one.
Next step
You get a written quote and the compliance route
A SILA specialist confirms the band, structure and price in writing.
Your route
Build a team or deliver a project
Launch a dedicated managed team or a fixed-scope SOW. SILA recruits, employs and manages the team against a scorecard you approve, in the markets that fit the work.
Representative case · 15% below the same US hire
Mid-level software engineer in Puerto Rico
Fully landed monthly
$12,434/ month, all in
Salary, employer burden and the SILA fee inside one number. Most published competitor rates are salary only.
Hourly engagement
$72 / hourfully loaded
Same seat on an hourly basis, with the same compliance and delivery coverage.
US hire
$14,667 / month
A mid-level software engineering hire on your US payroll costs $14,667 a month fully loaded, salary plus payroll taxes, benefits and insurance.
LATAM landed
$12,434 / month
Puerto Rico, managed team or fixed-scope SOW, run by SILA. SILA stays accountable for the operating route, local compliance and delivery under one relationship.
Your gap
$2,233 / month · 15%
That is $2,233 a month and $26,792 a year on one seat, 15% below the US equivalent, with SILA as the accountable employer of record where the model requires one.
Next step
You get the team design and delivery plan
A SILA specialist confirms the band, structure and price in writing.
Your route
Enter or expand into LATAM with enterprise-level compliance
Begin with people and local operating support. Form and transition to your own entity when it is justified.
Representative case · 32% below the same US hire
Mid-level accountant in Puerto Rico
Fully landed monthly
$5,121/ month, all in
Salary, employer burden and the SILA fee inside one number. Most published competitor rates are salary only.
Hourly engagement
$30 / hourfully loaded
Same seat on an hourly basis, with the same compliance and delivery coverage.
US hire
$7,558 / month
A mid-level accounting & finance hire on your US payroll costs $7,558 a month fully loaded, salary plus payroll taxes, benefits and insurance.
LATAM landed
$5,121 / month
Puerto Rico, people first, entity when it is justified. SILA stays accountable for the operating route, local compliance and delivery under one relationship.
Your gap
$2,437 / month · 32%
That is $2,437 a month and $29,248 a year on one seat, 32% below the US equivalent, with SILA as the accountable employer of record where the model requires one.
Next step
You get market validation and the entry route
A SILA specialist confirms the band, structure and price in writing.
Your route
Win and fulfill client work as a partner
You keep the client, the brand and the margin. SILA carries recruiting, employment, compliance and delivery in the market behind your name.
Partner terms
What partners get before any pricing conversation
Your account is protected in writing
Named-account and non-solicitation protection signed before we see your client. SILA never sells around you and never appears in your client relationship unless you put us there.
You set the client price
You receive a delivery rate. What you charge your client, and the margin you keep, is yours to decide and yours to hold.
Compliance liability moves to SILA
Local employment, payroll, statutory benefits, contractor classification and termination sit with SILA as the accountable party, not inside your program.
One agreement covers every market
Recruiting, staffing, EOR, AOR, contractor engagement and managed delivery across LATAM under a single contract, so a new country is not a new vendor onboarding cycle.
We work inside your process
White-label under your brand, priced to your rate card, reported against your supplier scorecard, and integrated with your VMS or client governance model.
Coverage you can promise
Engineering, finance and accounting, customer and revenue operations, healthcare support and skilled operations roles, so a requirement outside your core stays your revenue.
Built for MSP and VMS programs, systems integrators and consultancies, EOR, AOR and payroll platforms, BPO and CX operators, staffing and recruiting firms, private equity operating teams, RPO teams and referral partners.
Your route
Not sure yet. Start your LATAM plan.
Tell us the outcome you are working toward. SILA builds the plan around it, whether you are hiring, expanding, replacing a vendor or selling LATAM delivery to your own clients.
Open invitation
Start a plan without knowing the answer first
Bring the problem, not the spec
A role you cannot fill, a cost target, a market you are considering, a client requirement you want to win, or a vendor you want to replace.
You get a route, not a pitch
Recommended market, workforce model, landed cost and launch path, written down so you can take it to your own decision makers.
No commitment to use SILA
Take the plan and run it yourself, or have SILA execute it. Either way the plan is yours.
Where this goes
Hiring in Puerto Rico is the fastest start. It is rarely where teams stop.
Most companies arrive with one country and one urgent hire. Twelve months later they are running several markets, a full team and their own entity. You can do all of that on the agreement you sign today, at your pace, without changing partners.
Add the next countries without a new contract
The same agreement extends to any market in the region. New country, same team, same invoice, no procurement cycle.
See country coverage →Let SILA run the team, not just the paperwork
Move from headcount to outcomes: recruiting, management, delivery and reporting on a managed team or SOW, priced to the result.
Managed teams and SOW →Own the operation, keep the same people
We stand up your entity, transfer the team and stay as your local representation. Nothing gets rebuilt and nobody gets re-hired.
Build your LATAM operation →See the whole path costed before you commit to the first step.
What a hire in Puerto Rico actually costs
Salary, employer burden and our fee, landed per month. Change the role and headcount, then send yourself the breakdown.
Live workforce cost model
Model your team
Change any input. The cost, market comparison and savings update immediately.
This calculator stays scoped to Puerto Rico while you compare roles and seniority.
Leave blank to use our published benchmark ($58,900, salary plus 25% for payroll taxes, benefits and insurance). Put your real number in and the comparison becomes yours, not ours.
Your modeled outcome
$69,132
baseline annual saving on 3 mid bilingual customer support seats in Puerto Rico. Modeled range $53,184 to $83,856 (30%–47% below the US in-house equivalent).
1. US hire
$4,908 / month
A mid-level bilingual customer support hire on your US payroll costs $4,908 a month fully loaded, salary plus payroll taxes, benefits and insurance.
2. LATAM landed
$2,988 / month
The same mid-level bilingual customer support hire in Puerto Rico lands at $2,988 a month, salary, statutory employer burden and the SILA fee inside one number. Plan between $2,579 and $3,431 depending on the profile you approve.
3. Your gap
$1,920 / month · 39%
That is $1,920 a month and $69,132 a year on 3 seats, 39% below the US equivalent, with SILA as the accountable employer of record where the model requires one.
4. Next step
Build My LATAM Plan
A SILA specialist confirms the salary band, employing structure and price in writing before anything is activated.
$207,396
saved over 3 years
39%
lower annual workforce cost
5–10 days
typical onboarding once talent is selected
Plan on this
$2,988
per seat, per month
Mid salary, mid statutory burden, standard service fee. This is the number to take to finance.
Budget safely
$3,431
per seat, per month
Upper modeled range for these assumptions. Your reviewed quote confirms the final budget and any additional items.
Best case
$2,579
per seat, per month
Lower end of the published band with the leanest structure. Reachable when seniority and market allow it.
▸ Landed cost breakdown, $2,988 / seat / month
- Gross salary
- $2,112
- Statutory employer burden
- $486
- Service fee
- $390
- Team of 3, annual
- $107,568
Burden in Puerto Rico: FICA, local SUTA and disability, statutory Christmas bonus.
- Salary band modeled: $1,952–$2,272 gross monthly at mid level.
- Statutory employer cost: 18%–28% of gross. Mandatory benefits included, discretionary benefits excluded.
- Service fee assumption: 12%–18% of landed employment cost. Pass-throughs (equipment, background checks, one-time onboarding, severance reserves) excluded.
- USD-equivalent, quoted at the rate on the verification date. Local-currency payroll moves with FX and statutory indexation.
- Regional execution, payroll and compliance are coordinated through one SILA relationship.
- Fit for this role: Directional only, Served market, with lower verified depth for this specific role.
- Source: SILA placement data and each country's published statutory contribution schedules (IMSS, DIAN and UGPP, INSS and FGTS, CCSS, IESS, IGSS, TSS, CSS, IPS, NIS, NHT, SSB and equivalents), cross-checked against PwC Worldwide Tax Summaries. Ranges include mandatory accruals: 13th and 14th salary, vacation premium, severance and CTS or FGTS provisioning, and statutory profit sharing where it applies. Last verified 2026-08-21. See the methodology and claim registry.
- Built from SILA's current country salary, statutory burden and delivery data. A SILA specialist confirms final pricing, employing structure and launch date in writing before activation.
Puerto Rico statutory sources
- US Internal Revenue Service: FICA employer contributions.
- Departamento del Trabajo y Recursos Humanos de Puerto Rico: SUTA, disability and statutory Christmas bonus.
Source id puerto-rico-01, puerto-rico-02. Verified 2026-08-21.
What your reviewed quote contains
- Your requirement
- 3 x mid Bilingual customer support in Puerto Rico · $2,988 per seat per month landed, USD
- Recommended market and model
- Puerto Rico, with the engagement model confirmed for the role and the headcount. A relevant alternative market is priced beside it.
- Itemized components
- Gross salary by seniority, statutory employer cost, mandatory benefits, our fee and any pass throughs, shown as one landed monthly figure per seat.
- Responsibilities
- Who employs, who pays, who manages the work and who carries the compliance obligation in this market. For a managed team, BPO or build operate transfer scope, the operating scope, dependencies and ownership are set out instead of a per employee price.
- Next decision
- Approve the market and model, or ask us to price the alternative.
Turn this estimate into a country-by-country hiring plan with employment costs, recommended operating model and launch timeline.
Every figure here comes from the same verified Puerto Rico dataset. See the 2026 LATAM Workforce Index for salary, statutory burden, landed cost, market fit and hiring speed across every market we serve.
How we deliver in Puerto Rico
SILA regional coverage
We contract with you directly and place the worker on a compliant local employment structure in Puerto Rico. The exact contracting party and legal employer are named in your agreement before signature.
Last verified 2026-08-21. Current pricing and the final employer route are confirmed before engagement.
What you are legally required to provide in Puerto Rico
FICA and federal payroll taxes
Social Security and Medicare apply as in the mainland US.
Puerto Rico unemployment and disability
Local SUTA and disability insurance contributions administered by the Department of Labor.
Chauffeur social security
Applies to specific role categories under local statute.
Christmas bonus (Bono de Navidad)
Statutory annual bonus for eligible employees under Act 148.
Act 4 / Act 60 considerations
Local labor reform and incentive statutes shape leave accrual, probation and tax treatment.
Roles our clients hire most in Puerto Rico
- ▸Bilingual customer experience
- ▸Healthcare and claims support
- ▸Financial services and compliance
- ▸Pharma and life sciences operations
- ▸Legal and administrative support
Fully bilingual Spanish and English
Where Puerto Rico hiring goes wrong
- Local statutes differ from mainland US payroll rules; generic US processing creates exposure.
- Christmas bonus and leave accrual must be reserved for, not treated as discretionary.
- Hurricane season requires documented continuity planning for on-site operations.
Send me the Puerto Rico cost and compliance brief
Employer burden, statutory benefits, onboarding timeline and blended seat cost for Puerto Rico. One page, no call required.
Get a costed Puerto Rico hiring plan
Tell us the roles and the timeline. A SILA specialist returns landed cost per hire, a confirmed start date and the right employment model for Puerto Rico.
Ready to move on Puerto Rico? Start with the costed plan, or send the exact requirement.
Puerto Rico hiring questions, answered
Plan the rest of the Puerto Rico build
Compare other LATAM markets
Or start from the regional guide: staffing in Latin America, costs, models and provider comparison.
View all 25 market guides
Sources and last verification: Puerto Rico
Last verified 2026-08-21. Every launch-ready statutory assumption resolves to the institution that administers the contribution or the labour code that creates the entitlement. Venezuela, Cuba and Haiti remain SILA feasibility-review markets: their employer cost is confirmed during the feasibility review, not published as a standard payroll benchmark.
puerto-rico-01
US Internal Revenue ServiceFICA employer contributions.
puerto-rico-02
Departamento del Trabajo y Recursos Humanos de Puerto RicoSUTA, disability and statutory Christmas bonus.
Machine-readable registry: latam-workforce-source-registry-2026.json
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