Managed teams & SOW, all of Latin America
Launch an Accountable Managed Team in Latin America
Buy a managed team when you have the work but not the management bandwidth. Buy an SOW when you can define the outcome precisely enough for someone else to be accountable for it.
SILA does not stop at advice or hand off the next step. We design the route, execute it across the region and remain accountable as the workforce scales or the model changes.
See the recommended market, model and landed cost before the sales conversation.
What is managed teams Latin America?
A managed team in Latin America is a dedicated nearshore pod that the provider recruits, employs and leads, delivering against agreed service levels while the client reviews outcomes. Under a statement of work (SOW) the same team is priced against a defined deliverable instead of seats, moving delivery risk from the buyer to the provider.
SILA is the LATAM Workforce Operating Partner for this work: one team owns the market decision, workforce launch, local execution and next stage of scale.
What we run inside a managed team
- Team design: roles, seniority mix, span of control and the delivery lead
- Recruiting and employment of every member on our entities
- Process, tooling, quality assurance and escalation paths
- Service levels with reporting on throughput, quality and attrition
- Continuity planning so one departure does not stall the work
Managed team or SOW?
If the scope is still moving, take the managed team: you keep flexibility and pay for capacity with accountability layered on. Once the scope stabilises and the output can be measured objectively, convert to SOW and shift delivery risk to us. Most programs start as a pod and convert within two to three quarters.
Governance you can show procurement
- One master agreement with defined service levels and remedies
- Named delivery lead and named escalation owner
- Monthly reporting on spend, headcount, throughput and quality
- Security controls, device management and access revocation evidence
- Transition and exit plan documented before go-live, not after
Managed team versus SOW versus augmentation
| Dimension | Staff augmentation | Managed team | SOW |
|---|---|---|---|
| You buy | Seats | A capable unit | A defined outcome |
| Who manages | You | Us | Us |
| Delivery risk | Yours | Shared | Ours |
| Price | Rate per seat | Monthly pod fee | Fixed or milestone |
| Best when | Scope moves weekly | Scope is stable, bandwidth is not | Scope is definable and measurable |
Get the LATAM landed-cost benchmark
Employer burden, salary bands and total monthly cost across every market. One email, no call required.
Turn the answer into an operating plan
Scope a managed team or SOW
Give us the requirement once. SILA returns the recommended market, structure, landed cost and launch sequence, then owns the execution with you.
- Recruiting, employment and payroll across 20+ LATAM markets
- Every lane under one agreement: recruit, employ, manage, deliver
- One accountable delivery team, from first hire to regional operation
Frequently asked questions
Get your markets, operating model, landed cost and launch sequence.