Managed teams & SOW, all of Latin America
Launch an Accountable Managed Team in Latin America
Buy a managed team when you have the work but not the management bandwidth. Buy an SOW when you can define the outcome precisely enough for someone else to be accountable for it.
What is managed teams Latin America?
A managed team in Latin America is a dedicated nearshore pod that the provider recruits, employs and leads, delivering against agreed service levels while the client reviews outcomes. Under a statement of work (SOW) the same team is priced against a defined deliverable instead of seats, moving delivery risk from the buyer to the provider.
What we run inside a managed team
- Team design: roles, seniority mix, span of control and the delivery lead
- Recruiting and employment of every member on our entities
- Process, tooling, quality assurance and escalation paths
- Service levels with reporting on throughput, quality and attrition
- Continuity planning so one departure does not stall the work
Managed team or SOW?
If the scope is still moving, take the managed team: you keep flexibility and pay for capacity with accountability layered on. Once the scope stabilises and the output can be measured objectively, convert to SOW and shift delivery risk to us. Most programs start as a pod and convert within two to three quarters.
Governance you can show procurement
- One master agreement with defined service levels and remedies
- Named delivery lead and named escalation owner
- Monthly reporting on spend, headcount, throughput and quality
- Security controls, device management and access revocation evidence
- Transition and exit plan documented before go-live, not after
Managed team versus SOW versus augmentation
| Dimension | Staff augmentation | Managed team | SOW |
|---|---|---|---|
| You buy | Seats | A capable unit | A defined outcome |
| Who manages | You | Us | Us |
| Delivery risk | Yours | Shared | Ours |
| Price | Rate per seat | Monthly pod fee | Fixed or milestone |
| Best when | Scope moves weekly | Scope is stable, bandwidth is not | Scope is definable and measurable |
Get the LATAM landed-cost benchmark
Employer burden, salary bands and total monthly cost across every market. One email, no call required.
Scope a managed team or SOW
Tell us the situation and you get the recommended structure, the landed cost range and the realistic timeline, before anyone asks you to book a call.
- Entities we own across core LATAM markets
- Every lane under one agreement: recruit, employ, manage, deliver
- Backed by Gracemark, an operator across all of Latin America
Design my delivery model
Describe the outcome. You get a proposed pod shape, governance model and a fixed or milestone price range.
No account, no obligation. You see the recommended model before we ask for an email.
Frequently asked questions
Country costs, timeline and the right hiring model, in one business day.